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OPEX call centre solutions

 

Telephone Number Supply

UK 0800 number or premium rate number supplyOPEX supply telephone numbering services for different business uses and offer a full choice of competitive tariffs. These services can be requested at any time and OPEX will handle the entire process for its customers, bring services online within 48 hours if needs be.

Premium Rate Numbers

This service can be commissioned on any telephone-based service and is normally used when organisations charge their customers for telephone expertise or support on a call-by-call basis via a premium rate number
The OPEX on-line billing and call management software ensures full visibility of all revenue received and call information showing usage volume and trends.


Free Phone/Local rate /Non-Geographic Numbers

 

0800 number or premium rate number supplyTo support call centre services, ad-hoc marketing campaigns or simply for everyday inbound enquires, businesses set these numbers up to encourage people to call. The cost of the call is either taken fully by the business or shared with the customer. The numbers provide an ideal way of making the company seem more ‘National', by hiding the STD code and thus avoiding location and geographical prejudices.

070 – Personal ‘Follow Me' Numbers

 

An ideal solution for individuals or small businesses where people are on the move but must be contactable. A single telephone number is supplied which is promoted to all customers. This number is routed through to the relevant phone each day depending on needs, for example a mobile or landline.

The cost of freephone, follow me, local rate numbers Other OPEX services

 

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