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OPEX call centre solutions

 

OPEX Product Overview


The OPEX Product Range

Each OPEX product is available as a standard off-the-shelf solution or can be built to exact client requirements. Using the familiar OPEX model of ‘hosted services' organisations can quickly and easily commission services none of which require capital expenditure. There are no long lead times, no installation of specialist equipment and no disruption to your business. Services are set-up and scaled via the network so our clients have the choice of changing their services to match their changing needs. 

All OPEX services are supplied with on-line billing and management reporting software, which ensures total visibility of tariffs, revenue generated and inbound/outbound call traffic. The on-line billing service provides the ability for customers to enter in tariff information and in turn, calculate charges to their customers where applicable.

Here are the main product services we offer. Click to find out more..

Contact center services and call recording
IVR for contact centers
Customer satisfaction surveys In Network ACD
Outbound mass calling Teleconferencing
Numbering services Bespoke development and contact center services



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